Statement on Covid-19

Casagrand Luxury Suites statement on Covid-19

At Casagrand Luxury Suites, the safety of our guests is of utmost importance. We are closely monitoring the situation and understand the concerns around traveling during this time. We are working on how best to comply with the decree and we will analyze case by case.

THIRD-PARTY BOOKING

For a third-party booking (booking through online travel agents such as Agoda, Booking.com, Expedia, HotelBeds, etc.), cancellation must be made directly with the third party. Please contact their customer support team to process a booking cancellation, before the arrival date.

NO-SHOW BOOKING

Failure to arrive without contacting Casagrand or third party (online travel agents), the full amount (including any applicable prevailing government tax) will be charged.

We are monitoring the situation and we follow the guidelines and recommendations of local, national, international health authorities and governments.

Please stay safe and contact us at any time if we can provide assistance.